The Account & Settings screen

What's on the Account & Settings screen — your profile summary and four groups (Profile & Access, Security & Billing, Workflow & Data, and Support).

Account & Settings is everything about your account. The top panel summarises your email, kennel name, prefix and plan; the rest is grouped into four areas.

Profile & Access

Kennel Profile — your kennel name and prefix, and the "refer a breeder" invite. See Referrals.

Security & Billing

Login & 2FA, subscription & invoices — two-factor sign-in, your plan, and invoice history. This is your Whelpkeep subscription, kept separate from buyer money. See Manage your subscription.

Workflow & Data

  • Notifications — your reminder timing and which updates reach buyers.
  • Contract wording — your own house terms, written once and reused on every new contract with each pup's details filled in. The compliance and consumer-law part is still added for you. See Use your own contract wording.
  • Import your data — bring records in from photos, PDFs, Word docs or spreadsheets.
  • Payments & deposits — connect Stripe to take buyer deposits into your own account.
  • Recently Deleted — restore something you removed (arriving soon).

The plan badge

Your billing area shows a coloured dot and a label for your current plan state:

  • Per-litter access (green dot) — a paid plan; paid features are on for your active litter's sale cycle.
  • Free — read-only (amber dot) — your paid access has ended, so the account is view-only: you can still see everything but can't add or edit until you re-subscribe. Your records and puppy-page keepsakes stay safe.

Notifications — what you can be reminded about

Under Notifications you can switch each reminder on or off:

  • Litter legal deadlines (microchip, vaccination) — the dated legal to-dos for a litter.
  • Breeder ID renewal / re-check — when your breeder identity needs renewing or re-checking.
  • Pre-mating vet check — the vet check before a planned mating.
  • Weekly buyer-update nudge — a weekly prompt to post a photo or weigh-in for buyers.
  • Deposit pending — a deposit link you've sent that hasn't been paid.
  • Balance pending — the balance is now due before go-home.
  • Unsigned contract — a contract you've sent that's still awaiting signature.
  • Go-home day — a pup's go-home day is arriving or overdue.

"Also notify buyers by SMS" saves your preference, but SMS isn't switched on yet — it starts working once messaging is configured.

Payments status lines

On Payments & deposits, a coloured dot shows your Stripe setup:

  • Connected — ready to take deposits (green) — Stripe is set up; you can take deposits and balances.
  • Setup not finished (amber) — you started connecting Stripe but haven't finished.
  • Not set up yet (grey/amber) — you haven't started connecting Stripe.

Turning on two-factor

Under Security & Billing, choose Set up two-factor, then:

  1. Scan the QR code with an authenticator app (like Google Authenticator or 1Password) — or paste the key/secret shown beside it instead.
  2. Enter the 6-digit code the app shows and Confirm. From then on you'll enter a fresh code each time you log in.

Support

Help & Docs, and Ask Whelpkeep — the plain-English guides, your state rule summaries, and the Whelpkeep helper.

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Related pages

  • Account & Settings referenceThe Account & Settings area in Whelpkeep — your kennel profile, prefix, security and two-factor, payments and deposits, plan and billing, notifications, import and referrals.
  • Manage your subscriptionGo annual, activate a single litter, open the Stripe billing portal for invoices and payment method, and turn on two-factor authentication.
  • Refer another breederInvite another breeder from Account → Profile & Access. When they first subscribe to a paid plan, you each get A$20.75 in account credit.