Manage your subscription
Go annual, activate a single litter, open the Stripe billing portal for invoices and payment method, and turn on two-factor authentication.
You manage everything about your plan under Account → Security & Billing. From there you can subscribe annually, activate a single litter, handle invoices and payment details, and switch on two-factor authentication.
Go annual
To take the annual plan (A$249/year, unlimited litters):
- Go to Account → Security & Billing.
- Choose Go annual.
- Complete the payment through Stripe.
Once you're on the annual plan, every litter is covered — you won't be asked to activate litters one by one.
Activate a single litter
If you'd rather pay per litter (A$99 one-off, per litter):
- Go to Account → Security & Billing.
- Choose Activate this litter.
- Complete the payment through Stripe.
That litter is now active. Activate another the same way whenever you start a new one.
Note — If you're already on the annual plan, there's no Activate this litter to worry about — annual already covers them all.
View invoices and update your payment method
Payment and invoices are handled by Stripe. From Account → Security & Billing, open the manage-billing portal to:
- view and download your invoices;
- update your payment method.
If your plan lapses
Because you have paid before, cancelling turns your account read-only: you can still view and export everything, but adding and editing are paused. Subscribe again from Account → Security & Billing to restore full access — nothing is lost in the meantime. (Breeders who never subscribed aren't affected by this: they stay on the writable free plan.) See Plans & pricing for what read-only covers.
Turn on two-factor authentication
Two-factor authentication (2FA) adds a second step at sign-in. To switch it on:
- Go to Account → Security & Billing.
- Turn on two-factor authentication (2FA) and follow the prompts.
Tip — Turning on 2FA is a quick way to keep your buyers' details and your records better protected.
Next step
Not sure which plan fits? Compare them on Plans & pricing, or see the Account & billing reference.
Related pages
- Plans & pricingWhelpkeep's six-week trial, the A$249/year annual plan, the A$99 per-litter activation, and the free plan you keep afterwards.
- Account & Settings referenceThe Account & Settings area in Whelpkeep — your kennel profile, prefix, security and two-factor, payments and deposits, plan and billing, notifications, import and referrals.