Manage your subscription

Go annual, activate a single litter, open the Stripe billing portal for invoices and payment method, and turn on two-factor authentication.

You manage everything about your plan under Account → Security & Billing. From there you can subscribe annually, activate a single litter, handle invoices and payment details, and switch on two-factor authentication.

Go annual

To take the annual plan (A$249/year, unlimited litters):

  1. Go to Account → Security & Billing.
  2. Choose Go annual.
  3. Complete the payment through Stripe.

Once you're on the annual plan, every litter is covered — you won't be asked to activate litters one by one.

Activate a single litter

If you'd rather pay per litter (A$99 one-off, per litter):

  1. Go to Account → Security & Billing.
  2. Choose Activate this litter.
  3. Complete the payment through Stripe.

That litter is now active. Activate another the same way whenever you start a new one.

Note — If you're already on the annual plan, there's no Activate this litter to worry about — annual already covers them all.

View invoices and update your payment method

Payment and invoices are handled by Stripe. From Account → Security & Billing, open the manage-billing portal to:

  • view and download your invoices;
  • update your payment method.

If your plan lapses

Because you have paid before, cancelling turns your account read-only: you can still view and export everything, but adding and editing are paused. Subscribe again from Account → Security & Billing to restore full access — nothing is lost in the meantime. (Breeders who never subscribed aren't affected by this: they stay on the writable free plan.) See Plans & pricing for what read-only covers.

Turn on two-factor authentication

Two-factor authentication (2FA) adds a second step at sign-in. To switch it on:

  1. Go to Account → Security & Billing.
  2. Turn on two-factor authentication (2FA) and follow the prompts.

Tip — Turning on 2FA is a quick way to keep your buyers' details and your records better protected.

Next step

Not sure which plan fits? Compare them on Plans & pricing, or see the Account & billing reference.

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Related pages

  • Plans & pricingWhelpkeep's six-week trial, the A$249/year annual plan, the A$99 per-litter activation, and the free plan you keep afterwards.
  • Account & Settings referenceThe Account & Settings area in Whelpkeep — your kennel profile, prefix, security and two-factor, payments and deposits, plan and billing, notifications, import and referrals.